Privacy & Terms

Information may be used to display and maintain website functionality, remember selections, process customer actions, and provide features requested during a shopping session.

Information may be used to confirm purchases, coordinate payment processing, prepare orders, arrange shipping, communicate delivery status, and complete related customer service.

We may review order and communication information when responding to questions, processing a free return or exchange within the applicable 30-day period, or resolving fulfillment concerns.

Technical and transaction information may be used to detect suspicious activity, limit fraud, maintain account and checkout security, enforce applicable terms, and protect the integrity of store services.

Aggregated or appropriately handled interaction information may help us understand navigation, usability, product discovery, website performance, and customer-service needs.

Information may be retained, used, or disclosed when reasonably necessary to comply with applicable law, valid legal process, accounting obligations, tax requirements, or legitimate dispute-management needs.

Our ecommerce infrastructure and associated technology providers may process information needed to operate pages, carts, checkout functions, order systems, security tools, and related services.

Payment providers may process transaction and payment details needed to authorize, complete, refund, or otherwise manage a purchase.

Shipping carriers, fulfillment partners, or related service providers may receive information necessary to prepare, route, deliver, track, or resolve issues involving an order.

Customer support, fraud-prevention, infrastructure, analytics, communications, or security providers may process limited information when necessary to provide their contracted functions.

Information may be disclosed where we reasonably believe disclosure is required by applicable law, valid legal process, or necessary to protect rights, safety, users, the store, or others.

If the business undergoes a transaction such as a reorganization, financing, merger, acquisition, or transfer of assets, information may be handled as part of that process subject to applicable legal requirements.

Information may be retained for the period reasonably necessary to fulfill the purpose for which it was collected, provide customer service, maintain business records, resolve disputes, enforce agreements, or comply with applicable obligations.

We use reasonable measures intended to protect information from unauthorized access, misuse, alteration, or loss. No internet transmission, platform, database, or storage method can provide an absolute guarantee of security.

External services may operate under their own privacy practices. When a third-party service independently determines how it processes information, its policies may apply to those activities.

WonderSprig sells products intended for families and children, but our online store is directed to adults who are able to make purchasing decisions. We do not intend for children to submit personal information through the store without appropriate adult involvement.

If a parent or guardian believes a child has submitted personal information through the store inappropriately, they may contact our customer support team so the situation can be reviewed.

WonderSprig provides free returns and exchanges within 30 days for eligible products, subject to the conditions communicated with the applicable return process.

Returned products may need to meet reasonable condition, completeness, and eligibility requirements so a return or exchange can be reviewed and processed appropriately.

We may request sufficient order information to identify the relevant purchase and confirm that a return or exchange request relates to an eligible WonderSprig order.

Approved refunds are generally returned through the appropriate payment process. Processing time after approval may depend on the financial institution or payment provider involved.

Exchanges may depend on replacement-product availability. If a requested replacement cannot reasonably be supplied, another appropriate resolution may be offered.

Website access may occasionally be interrupted, modified, or unavailable because of maintenance, security, technical conditions, third-party services, or circumstances outside reasonable control.

Parents, guardians, educators, and other adult purchasers are responsible for reviewing product information and determining whether a product is appropriate for the intended child, activity, environment, age, developmental stage, or use.

Product descriptions and educational content are provided for general informational and shopping purposes and should not be interpreted as professional medical, therapeutic, diagnostic, or individualized educational advice.

To the extent permitted by applicable law, liability relating to website access, products, transactions, or services may be subject to reasonable legal limitations. Nothing on this page excludes rights that cannot legally be excluded.

These terms are intended to operate consistently with applicable United States law and other mandatory legal requirements that govern the relevant transaction or customer.

If a particular provision is found unenforceable, the remaining provisions should continue to apply to the fullest extent permitted by applicable law.

We may revise this page when store practices, services, legal requirements, operational processes, or customer features change. The updated date at the beginning of the page indicates the current published version.